Privacy Policy

We (also referred to as “We”, “Us” or “Our”) are committed to protecting your personal data and privacy.

This Privacy Policy has been developed to inform you about how we collect and store the information you submit through the Goldmere Paynex website (the “website”).

We will defend these principles:

• To ensure transparency about how we collect and process your personal information:

We want you to make informed decisions about how your personal data is used and processed. That’s why we’ve created our website. We use various methods and processes to deliver clear, relevant information on personal data usage.

If we determine that you require specific details, we will make them available at the appropriate date and time.

We are happy to answer any questions you have and clarify any legal limitations that may apply. You can reach us via email at: info@goldmere-paynex.com

• Personal data will be used solely for the purposes outlined in this policy.

Personal Data may be processed by us for various purposes, including providing the website to you, connecting you with third-party trading platforms ('Services'), enhancing the site, protecting our rights and interests, facilitating service maintenance and delivery, complying with legal and regulatory requirements, and carrying out administrative and business activities to support the Services.

We also process personal data to better understand your preferences and needs.

• Use advanced tools to safeguard your personal data rights:

To support you in exercising your rights, we offer comprehensive resources. Contact us at any time to request access to your personal data. We can update or delete your personal data, restrict its use for specific or general purposes, or transfer it to you or a third party. We will accommodate your requests.

• Safeguard your personal data:

While we cannot guarantee the absolute security of your personal data, we will consistently use a range of methods and techniques to keep your information protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy explains the categories of personal data we collect from individuals, and how we process, share with third parties, and safeguard it.

This Policy covers information pertaining to an identified or identifiable individual. An identifiable individual is someone who can be recognised directly or through a combination of supplementary data we hold or can access.

The Policy defines “processing” as any process that requires the collection or use of personal data. It includes the management, structuring and storage of personal data.

Our services are intended for general audiences and are not designed for use by anyone under the age of 18. We do not knowingly solicit or collect personal information from individuals younger than 18. Nor do we knowingly permit minors to access or use our services. If we discover any such information, we will delete it as quickly as possible.

2. What personal data do we hold about you?

When you access our services and channels or visit our website, we collect your personal data. In some cases, we may ask you to provide this information directly. In others, we gather data by analysing how you use our services and channels or through information supplied by our third-party partners.

3. You are not required to disclose personal information to the company, and you will not face any consequences for choosing not to do so.

You are not obliged to provide any personal data. However, in certain situations, you may be unable to supply such information. This could prevent us from delivering specific services or restrict users’ access to the website.

4. What types of personal data do we collect? When you visit our website, we will gather the following personal information:

This section covers your online activity log, traffic data (including your IP address along with date and time of access), preferred language, software crash logs, browser type, and device information. None of this data is considered private, nor can it be used to identify you.

Personal Data We receive from you: Any personal data you choose to provide when you connect through us to a third-party online trading platform.

The personal information you directly provide to third-party platforms to facilitate transactions includes your full name, address, phone number and email address.

5. The legal basis and justification for processing personal data

We process your personal data for the purposes outlined in this section and in accordance with the applicable legal basis.

Without a legal basis, the company cannot process your personal data. The legal grounds on which the company processes your personal data are:

• You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the website so that we can transfer it to a third-party trading platform.
• The Company or a third party may require processing to meet their legitimate interests. For example, this could include enhancing our services or defending legal claims.
• Processing must comply with legal obligations.

Please contact us by email for more information about the processing required to protect our legitimate interests.

Below is a list of the reasons and legal grounds under which we may use the personal data you provide.

6. Transfer of Personal Data to Third Parties

The company may also provide personal data—such as IP address information and user experience analyses—to third-party providers that deliver services like hosting and storage.

You may also request that we share specific personal data about you with third-party trading platforms. In these cases, we will only disclose the personal information you provide to us to those platforms. Their privacy policies will govern how they handle your data. Your personal data could be shared with multiple trading platforms.

The Company may share personal data with affiliated entities or business partners. This provides the Company with the resources needed to enhance and improve its products and services for its customers.

If it is necessary to safeguard the rights of third parties or their assets, the Company is authorised to disclose personal data to regulatory, local or other official authorities.

We may also share your personal data with potential investors or buyers, or with lenders to the company or any other group company, in the event of a transaction (including the transfer or sale of assets belonging to the company or any other group company) or as part of any merger, restructuring, consolidation or bankruptcy involving the company or any other group business.

7. Third-Party Cookies and Services

We may engage third-party services, such as advertising partners or analytics providers. These providers may also use cookies or other technologies.

Cookies are small text files placed on your device whenever you visit or access the website. They collect data about your preferences and browsing habits to enhance your experience, remember your settings, and tailor the products and services you may enjoy. Cookies also support statistical analysis and performance tracking.

We use session cookies, which are temporarily stored on your device and deleted when you close your browser. Persistent cookies, however, remain on your device after you close your browser, helping the website recognise returning users and streamline subsequent visits.

Types of cookies:

We may use them in accordance with their purpose:

Cookies have been blocked or removed

To disable or delete cookies, adjust your browser settings. Below are links for several popular browsers to guide you through the process.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Please note that some or all of the website's functions and features may not work as expected if this happens.

ONLINE TRACKING NOTICE

The Company retains personal data about you only as long as needed to fulfil the processing purposes outlined in this policy, or longer if permitted by law, regulations, policies, or applicable orders.

We will share your personal information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for an additional 12 months.

We regularly review the Personal Data we retain to ensure it remains necessary.

9. Transfers of personal information to third-party countries or international organisations

Your personal information may be transferred to other countries—for instance, to a third country (i.e. a nation outside your country of residence)—or to international organizations or jurisdictions. In each case, the Company takes all necessary measures to safeguard the personal data you provide and ensures that you can fully assert your rights and obtain effective legal remedies.

These protections and safeguards are available to everyone residing in the EEA (European Economic Area).

• Transfer to a third country or international organisation that the European Commission has determined ensures adequate protection of personal data in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities in accordance with Article 46(2)(a).
• The transfer was carried out in compliance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. These clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

We can provide information on the security measures we apply to safeguard your personal data when it’s transferred to third-party countries or international organisations. To request further details, please email info@wealthwaydigital.uk

10. Security of Your Personal Data

We have implemented robust organisational and technical measures to safeguard personal data. These measures protect against accidental or unauthorised destruction, loss or alteration of personal data.

We cannot guarantee or warrant error-free security of your personal data. Nor can we be held liable for any intangible, incidental or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, any personal data disclosed due to transmission errors, unauthorised third-party access or any other cause beyond our control.

If legal obligations or other circumstances beyond our control require it, we may need to disclose your personal data to third parties, such as public authorities. We cannot guarantee how these third parties will protect your personal data in these situations.

Personal data cannot be transferred over the web without any risk. We cannot guarantee the security of personal data you transmit to us online.

11. Hyperlinks to third-party websites

Our website includes links to third-party websites and applications, which operate independently and are not overseen by our company. We are not responsible for how these sites or apps collect or process personal data. Therefore, this Policy does not apply to any actions taken on those external sites or apps.

Before accessing or using any third-party websites or apps we recommend, please review their privacy policies. We also advise that you share personal information with them only when you are comfortable doing so.

12. Updates to this Policy

This policy may be updated at any time. When we make changes, we will post the revised policy on our website to notify you. For significant modifications, we will also endeavour to inform you through appropriate channels and publish an announcement on our site. Unless explicitly stated otherwise, all amendments will take effect upon publication of the revised policy.

13. Your rights regarding your personal information

You have the right to request that we verify the accuracy of the personal data we collect about you, correct any errors, and delete any personal data we no longer require. You may also limit the types of processing applied to your personal information.

If you are an EEA resident, please refer to this page:

These rights are available to you in relation to any personal information you provide. If you would like to exercise them, please submit a request by emailing us at the address below.

Access rights

The Company is able to verify the accuracy of any processing of your personal data. If that is the case, you can access your personal data.

The Company will supply an electronic copy of the personal data it currently processes and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.

Access to personal data must not conflict with the rights and freedoms of others. Where a request would infringe on another individual’s rights or freedoms, the company may refuse to comply or restrict its response.

Right to rectification

The Company has the right to correct any inaccurate personal data. You have the right to request that any incomplete personal data concerning you be amended, considering the purpose of processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer required for the purpose for which they were collected or processed; (b) You withdraw consent and there is no legal basis for processing; (c) You object at any time, for reasons specific to your situation, to the processing of personal data based on legitimate interests pursued by us or by a third party; (e) Personal data are processed unlawfully; or (f) Personal data must be removed to meet the company's legal obligations.

This right does not apply if processing is necessary (a) to fulfill an obligation imposed by law under European Union or Member State legislation; or (b) to establish, exercise or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you can request that the company limit its processing.

If you request that your personal data be restricted, we will retain it only with your consent, to establish, exercise, or defend legal rights, to protect the rights of another natural person, or when necessary to serve a significant public interest within the European Union or any member state.

Right to Data Portability

When processing is automated and relies on your consent or a contract to which you are a party, you have the legal right to access and review any personal data you have provided to the company.

You are entitled to request that your personal data be transferred directly from the company to another controller, where technically feasible. The rights you enjoy under the right to erasure remain unchanged when you exercise your right to data portability. The right to data portability does not interfere with the rights or liberties of anyone else.

Right to challenge

You have the right to object at any time to any processing of your personal data that is based on the company’s or a third party’s legitimate interests. This right extends beyond profiling activities that rely solely on such interests. However, if we can demonstrate compelling legitimate grounds for processing your personal data, we may continue unless you can prove that your rights, freedoms or interests, or the exercise, establishment or defense of legal rights, override those grounds.

For direct marketing, you have the right to object at any time to the processing of your personal data.

Right to Withhold Consent

You may revoke your consent to our processing of your personal data at any time. This will not affect the legality and lawfulness of any processing carried out under your consent before its withdrawal.

You have the right to lodge a complaint with your supervisory authority.

You may lodge an appeal with a supervisory authority established by an EU member state to protect individuals’ fundamental rights relating to the processing of personal data within the European Union.

The laws of the European Union and its Member States may limit your rights concerning personal data about you, as detailed in Section 13.

We will provide the requested information under Section 13 of this agreement within one month of receiving your request. If necessary—depending on the nature and number of requests—this period may be extended to a maximum of two months in total. We will notify you within the initial one-month period of any extension and the reasons for it.

Unless it conflicts with the provisions of section 13 of the law, information you request under your rights in section 13 will be provided free of charge. If a request is unjustified, excessive or repeatedly made, we may charge a reasonable fee to cover administrative costs for supplying the information or processing the requested action. We may also decline to act.

If we have any doubts about the identity of the individual submitting the request, the company may ask for additional information to confirm their identity.